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Terms and Conditions

Effective 3 October 2026

These terms apply when you use the An Ask A Day app and website. By creating an account you agree to them.

Your account

You need an account to answer questions, earn points, enter sweepstakes and redeem rewards. Keep your sign-in details private. You are responsible for what happens on your account.

One account per person. Accounts made with false details, bots or automated tools may be closed and their points removed.

Points

Question Points (QPs) are earned from featured questions and reset on the 1st of each month. Side Points (SPs) are earned from side questions and do not expire. You can convert QPs to SPs in the app at the rate shown there.

Points have no cash value, cannot be bought, sold or transferred, and can only be used in the app. We may correct balances that are wrong because of a mistake, a technical fault or a breach of these terms.

Sweepstakes

Sweepstakes are run under the Sweepstake Official Rules, which form part of these terms.

Reward shop and orders

Rewards are redeemed with SPs while stock lasts. Delivery and pickup times shown in the app are estimates.

If we cannot fulfil an order, we cancel it and return your SPs. Products are supplied by partner brands, and their own warranties apply.

Your answers

You give us permission to use your answers to show results in the app and to produce research and insight for partners. Partners only receive answers combined with other people’s, or without your name, username, email or phone number.

Acceptable use

Do not try to manipulate questions, points or sweepstakes, interfere with the app, or use it for anything unlawful or abusive. We may suspend or close accounts that do.

Closing your account

You can delete your account at any time in the app (Profile, then Delete account). Deleting removes your points, tickets and order history and cannot be undone. We may close accounts that break these terms.

Liability

The app is provided as it is. We work to keep it running and accurate but cannot promise it will always be available or free of errors. To the extent the law allows, we are not liable for indirect losses or for losses caused by things outside our control.

Changes and governing law

We may update these terms. If the changes are significant we will tell you in the app before they apply. These terms are governed by the laws of Ghana.

For questions, email support@anaskaday.com (Mon – Fri, 10:00 am – 4:00 pm GMT).